Service operations under one roof
Service orders, dispatch planning, customer service reports, equipment registry, and SLA contracts. For companies that service hardware, cars, or machines.
Ideal for
Auto repair shops
HVAC companies
Plumbing companies
Manufacturers with own service (Menton)
IT service providers
Features you will use from day one
Service orders
Open orders from phone, email, or customer web. Assign technician, calculate, approve.
Dispatch planning
Technician dispatching, route optimization, capacity planning with GPS tracking.
Service reports
Generate service reports from templates — photos, customer signature on tablet, auto-email.
Equipment registry
Card for every customer device — serial number, warranty, service history, maintenance schedule.
Service contracts and SLA
Service agreements with defined SLA, recurring payments, and fulfillment tracking.
Často kladené otázky
How does it differ from Helpdesk?
Service is for companies that service physical equipment (cars, HVAC, machines). Helpdesk is for IT support and customer service tickets.
Does it work with mobile app for technicians?
Yes, Service module is tightly integrated with Field Service for the field technician mobile app.
Can we generate PDF service reports?
Yes, PDF templates are customizable to your CI. Automatically include photos and signature.
Works with the tools you already use
- Google Maps
- Stripe Terminal
- Microsoft 365
- Twilio (SMS)
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